Terms of service

By using our website and shopping with Sunehri Store, you agree to the following Terms of Service. Please read them carefully.

1. Using Our Website

When you visit or shop from our site, you agree to follow all our rules and policies. You must not use the site for anything illegal, harmful, or misleading. If we find misuse, we may block access without notice.

2. Online Store Terms

You must provide accurate information when placing orders.
Misuse such as fraud, false details, or uploading harmful content is not allowed and may result in account suspension.

3. Pricing, Products & Availability

Prices, product descriptions, and availability may change without notice.
If there is an error in pricing or product details, we may cancel the order and process a refund.
We try to keep everything accurate, but mistakes can happen — and we fix them as soon as possible.

4. Services & Website Features

We may add new tools or features anytime. Some features may belong to third parties, and their terms will apply when you use them.

5. Your Content & Feedback

If you share feedback, reviews, or ideas with us, you allow us to use or publish them.
However, harmful, false, offensive, or illegal content is not allowed and may be removed.

6. Third-Party Links

We may link to other websites, but we do not control them.
Always check their own terms and policies before interacting or making a purchase.

7. Orders & Account Information

You agree to provide correct and updated information.
We may cancel orders that look suspicious or incomplete.
It is your responsibility to keep your address, contact info, and payment details updated.

8. Shipping, Delivery & Returns

We usually ship within 3–5 business days. Delivery time depends on your location.
Returns or exchanges are allowed according to our Return & Exchange Policy. Items must be returned in original condition.

9. Personal Information

Your personal data is handled according to our Privacy Policy.
We collect only what is needed to process orders and improve your experience.
We never sell your information.

10. Website Errors

If the site has errors such as incorrect pricing, missing details, or typos, we can update or correct them anytime and may cancel affected orders.

11. Prohibited Activities

You are not allowed to:

  • Harm the website or other users

  • Upload viruses or harmful code

  • Copy or steal our content

  • Break any laws using our services

We may suspend or block accounts violating these rules.

12. Warranties & Limitations

We do not guarantee the site will always be error-free or uninterrupted.
For faulty or damaged products, our refund/exchange policy applies.

13. Indemnification

If you misuse our services or break the terms, you agree to cover any legal claims, costs, or damages caused by your actions.

14. Deleting Your Account

You can stop using the site anytime.
We may also suspend or delete your account if you violate our terms.
Any pending payments or obligations remain valid until that date.

15. Entire Agreement

These Terms, along with our Privacy Policy and other store policies, form the full agreement between you and Sunehri Store.

16. Governing Law

These terms follow the laws of Pakistan.
Any disputes will be handled according to local legal guidelines.

17. Changes to These Terms

We may update the Terms anytime. Changes apply as soon as they are posted.
Using the website after updates means you accept the new version.

18. Contact Us

If you have any questions, feel free to contact our support team anytime.